These types of claims are often very involved and require a working knowledge of negligence and common law liability.

Seven of our loss adjusters, namely Sid Mann, David Mann, Pieter Oosthuizen and Diederik Harkema and our technical motor assessor, namely Piet Badenhorst, deal with these claims on a daily basis for Santam, Frontline (New National), Hollard, Western National and SHA and they include General Public Liability, Defective Workmanship and Product Liability related claims.

Only when there are strong grounds for repudiation and/or when the claim relates to a highly specialised field outside the loss adjuster’s specific field of expertise, do we request insurers mandate to make use of specialists in the relevant field.

We have a technical expert in the Motor Mechanical area, namely Mr P Badenhorst, who deal with most of the motor vehicle related Defective Workmanship/Product liability claims. Malcolm Parker and Pieter Oosthuizen also deal with these claims.